CChatFlo
🩺 For Medical Clinics & Polyclinics

Your clinic's front desk, on WhatsApp

Let patients book, reschedule and pay on WhatsApp. Cut no-shows with automatic reminders. See every appointment, payment and message on one simple dashboard.

Book a Free DemoChat with us
S

Sunrise Clinic

online

Hi, I'd like to see Dr. Menon this week9:14 AM
Sure! Here are Dr. Menon's available slots 👇9:14 AM
Tue 10:30 AM
Wed 4:00 PM
Thu 11:15 AM
Wed 4:00 PM please9:15 AM
Done ✅ You're booked with Dr. Menon, Wed 4:00 PM. Consultation fee ₹400 — pay here to confirm:9:15 AM
🔗 pay.chatflo.in/sunrise9:15 AM
Paid 👍9:16 AM
Got it! See you Wednesday. We'll send a reminder a day before. 🙏9:16 AM
Type a message…

The problem

Sound familiar?

✕Missed calls during peak hours mean lost patients
✕No-shows leave expensive gaps in the day book
✕The receptionist is stuck on the phone instead of with patients
✕Follow-ups and reports get forgotten
✕NRI children can't easily arrange care for parents back home

How ChatFlo helps

Built around how you actually work

📅

WhatsApp appointment booking

Patients pick a slot in a WhatsApp chat — no calls, no app. Slots sync to your dashboard instantly.

⏰

Automatic reminders

Reminders at 24 hours and 2 hours before, with one-tap confirm or reschedule. Fewer empty chairs.

💳

Payments on WhatsApp

Send a secure UPI / card payment link in the chat. Consultation fees collected before the patient arrives.

📋

Records & visit summaries

Keep patient history and send the doctor's visit summary straight to WhatsApp after each visit.

⭐

Feedback & reviews

Ask for feedback automatically and turn happy patients into Google reviews that bring in new ones.

🌍

NRI family coordination

Let a son in the Gulf book, follow up and pay for a parent's care in Kerala — all from his own WhatsApp.

A day with ChatFlo

A day at Sunrise Clinic with ChatFlo

1

Morning

Patients message the clinic number on WhatsApp and book themselves in — the front desk phone stays free for walk-ins.

2

Afternoon

ChatFlo sends reminders for tomorrow's appointments. Two patients reschedule, freeing slots that get filled the same day.

3

After each visit

The doctor's visit summary and next-visit date go straight to the patient's WhatsApp — and to their family abroad if they're in the care circle.

4

Evening

The owner opens the dashboard: today's appointments, payments collected, and a couple of new 5-star reviews. No registers, no missed calls.

“Your words here.” — be one of our first medical clinics & polyclinics on ChatFlo.

Get Early Access

Questions

Medical Clinics & Polyclinics FAQs

In most cases yes — we help you connect your existing business number to the WhatsApp Cloud API, or set up a new one if you prefer.

Ready to run your medical clinics & polyclinics on WhatsApp?

Book a free demo and we'll set you up in a day.

Book a Free DemoChat with us on WhatsApp